Wageso

Security & Backup

How to restore or sync your data

Learn what to check when syncing Wageso data to a new device, reinstalling the app, or restoring with your private key.

Last updated:

When restore is needed

Restore or sync is needed when you change devices, reinstall Wageso, or want to use your data on another device. Because Wageso uses your private key for data sync, make sure you can access that key before removing data from the old device.

What to do on a new device or after reinstalling

Before starting restore, prepare your private key backup or, if you use iCloud Key Backup, your iCloud Drive access. Then open Wageso, complete the basic setup steps, and go to Settings.

  1. Install and open Wageso

    Open Wageso on the device you want to use. If the first setup screens appear, complete basic steps such as choosing the default currency.

  2. Open Data & Sync

    In Settings, open Data & Sync. This screen can show Sync & backup, Sync to this device, View private key, and iCloud Key Backup.

  3. Use Sync to this device

    If data needs to be brought onto this device, use Sync to this device. If the app asks for the private key, use the key from your secure backup.

  4. Check your entries

    After sync completes, review Cashflow, Insights, Wallets, Groups, Tags, Currency, Holidays, and Reminders.

Private key and iCloud backup

View private key and iCloud Key Backup are separate options in Data & Sync.

  • View private key opens your 24-part key hidden by default and offers reveal or copy options when you are in a safe place.
  • iCloud Key Backup is the flow for backing up or accessing the key through iCloud when iCloud Drive is available.
  • If the iCloud screen says it is unavailable, make sure iCloud Drive is enabled on the device.
  • Even if you have iCloud backup, keeping a separate secure copy of the private key under your control is safer.

How to read sync status

The Sync status area in Data & Sync shows whether your data is being synced. If it says sync is working or your data is syncing, wait until the process finishes, then check the main screens.

If entries do not appear immediately, wait briefly, check the internet connection, and make sure you synced to the correct device.

If data looks missing

Missing entries do not always mean data loss. Check:

  • Is sync working in Data & Sync?
  • Is the internet connection stable?
  • Are you using the correct private key or the correct iCloud account?
  • Did Sync to this device complete?
  • Are you on the correct month in Cashflow?
  • Are Income, Expense, Ungrouped, Untagged, group, tag, or currency filters active?
  • If the entry is planned, are you expecting it in Forecast? If it is completed, is Paid status on?

Before removing the old device

Keep the old device and old app data until the new device looks correct. Check recent income and expenses, recurring entries, wallets, currencies, groups, tags, holiday settings, and reminders.

Even if I've backed it up is marked, confirm that the backup is actually accessible. That mark only reminds you of backup status inside the app.

If you need help

Use the Contact page if your private key or iCloud backup is correct but sync still does not work. Include device model, operating system, app version if you know it, which screen you are on, and what you expected to see.

Do not include your private key, a screenshot of the key, a copied key, or iCloud access information in a support message.

Related articles

How to back up your private keySafely reveal, copy, check iCloud backup, and mark your Wageso private key as backed up.Troubleshooting sync, filters, and accessLearn what to check when Wageso Cashflow, Insights, filters, sync, or private key access do not work as expected.